Who is CHiLLi lingerie for?
CHiLLi lingerie is designed for bold, confident babes who want to feel sexy and empowered. Whether you’re looking for handmade lingerie sets, bralettes for everyday comfort, or statement thongs that turn heads, our pieces are for anyone who loves unapologetic self-expression.
Where is CHiLLi lingerie made?
All CHiLLi lingerie is handmade in Manchester, UK by our small and passionate team. We focus on producing unique designs that stand out from mass-produced lingerie brands. When you shop CHiLLi, you’re supporting independent, UK-made lingerie. Click here to find out more about us.
What sizes do CHiLLi lingerie sets come in?
Our handmade bralettes and thongs are available in UK6-UK18, designed to flatter different body shapes with stretch and comfort. We’re working to expand our size range - if you don’t see your size, contact us, and we’ll try to make it happen.
How do I wash handmade lingerie?
To keep your lingerie looking fresh:
- Hand wash in cold water
 - Use gentle, non-bio detergent
 - Air dry (never tumble dry!)
 
This way, your lace lingerie, embroidered bralettes, and mesh thongs will stay fiercer for longer.
How long will more order take to arrive?
Orders placed before 12pm will be shipped the same day, please allow 3-5 working days for your order to be delivered. International shipping times will vary. All (UK & International) shipping times will be calculated at checkout. For more information, visit our Shipping & Returns page & if you have any questions please get in touch.
Do you ship CHiLLi lingerie internationally?
Yes! We offer UK delivery and worldwide shipping so you can rock CHiLLi wherever you are. International delivery costs and shipping times are calculated at checkout.
What is your returns policy for lingerie?
Due to hygiene, we do not accept returns, please ensure you give the correct sizes when ordering your products. If however, you encounter any issues with your order, please get in touch as soon as possible and we will do our best to support.
How does the CHiLLi welcome discount work?
Join our newsletter community and you’ll get a discount code sent to your inbox for 10% off your first purchase. Make sure you let your girlies know too! They’ll get 10% off their first order when they sign up too. It’s the hottest way to save while spreading the love. You’ll also receive updates about new collection launches, competitions, special offers & much more.
Will CHiLLi restock sold-out lingerie collections?
Many of our handmade lingerie sets are limited edition, meaning once they’re gone, they’re gone forever. Some designs may return however, we definitely cannot guarantee it so it’s safer to while it’s in stock. Subscribe to our newsletter for exclusive drops and restocks.
Do you make custom handmade lingerie?
Currently, we don’t offer made-to-order lingerie. However, we release exclusive lingerie collections throughout the year. Keep an eye out for limited handmade bralettes and thongs you won’t find anywhere else or join our community of hotties & be the first to know when we drop.
How can I contact CHiLLi?
You can use our contact form or DM us on Instagram [@eatmychillixo]. For order questions, size help, or just to share some love, we’re always here.